Thursday, May 8, 2008

How do communites evaluate quality?

Citizen journalism is similar in nature to a peer assessment. Whereby, the quality of content is evaluated by individuals over time who then critique and build upon the existing information, in a snowball like effect. The more attention a post attracts (eg through comments or rating systems) the more credible and transparent a source becomes. It is through this peer assessment process that the reputation of a citizen journalist is built and the quality of the information produced is improved.

As humans it is in our nature to analyse and critique the information we receive. For example, Wikipedia, depsite being disputed as a credible source, studies have found that the information presented is generally accurate and of a reasonable standard (see here). Open participation allows a post to be freely and immediately evaluated by anyone. This may result in either positive or negative feedback, in effect rating the quality of the post. This process is constantly evolving, overlapping and interwoven. As Bruns (2008, 79) states, "citizen journalism is a clear example of fluid heterarchy, ad hoc meritocracy; a fundamental principle of produsage... The community governs itself through a constant process of mutual evaluation through peer commentary and criticism."

By Emma, Nat and Ella.

Reference

Bruns, A. 2008. News Blogs and Citizen Journalism: Perpetual Collaboration in Evaluating the News in Bruns, A. Blogs, Wikipedia, Second Life, and Beyond: From Production to Produsage, New York: Peter Lang, 69-100.

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